Frequently Asked Questions

Our pricing is simple and transparent: £250 one-time setup fee to design and build your website, plus £49 per month for hosting, maintenance, and support (for websites with up to 5 pages). Websites with 6 or more pages are £59/month. No hidden fees or surprise costs.

Most websites are completed within one week. The timeline depends on how quickly you can provide content (text, images, etc.) and feedback on drafts. We'll keep you updated every step of the way.

Your £49/month (for websites with up to 5 pages) covers fast hosting, SSL certificate (https security), regular updates, up to 1 hour of content changes per month, and email/phone support. Everything you need to keep your site running smoothly. Websites with 6 or more pages are £59/month.

We'll help guide you on what content you need. If you have text and photos already, great! If not, we can help you write compelling copy and source professional stock images at no extra cost.

Absolutely! Every website we create is fully responsive, meaning it looks great and works perfectly on phones, tablets, laptops, and desktops. We test on multiple devices before launch.

We handle all updates for you—that's what the monthly maintenance fee covers. Just email or call us with any changes you need (up to 1 hour per month included), and we'll take care of it quickly.

No long-term contracts! The monthly maintenance is flexible—you can cancel with 30 days notice. We believe in earning your business through great service, not locking you in.

Yes! We build every website with SEO (search engine optimization) best practices included. This means proper meta tags, fast loading times, mobile optimization, and clean code—all designed to help local customers find you on Google.

No problem! Additional pages can be added for £49 each. If you need special features like booking systems or galleries, just ask—we'll provide a clear quote for any additions.

Website hosting is included, but professional email addresses (like [email protected]) require a separate email service. We can recommend affordable providers like Google Workspace or Zoho and help you set it up.

We monitor your website and use reliable hosting with 99.9% uptime. If there's ever an issue, we'll be notified immediately and work to fix it as quickly as possible. Your monthly maintenance includes this ongoing monitoring and support.

Absolutely! We work with lots of people who aren't technical at all. We explain everything in plain English, guide you through the process step-by-step, and handle all the technical stuff for you. That's what we're here for!